Make Things Right: Social housing complaints campaign

The Government recently launched the ‘Make Things Right’ campaign, which is designed to empower residents in making their voices heard when they have problems with their home and help raise awareness amongst social housing residents for how they can make a complaint.

As a responsible social landlord, we welcome and support the ‘Make Things Right’ campaign. We always try to provide you with an excellent service but recognise that sometimes things can go wrong. We regard your comments as an opportunity to look at if our services are meeting your needs or not. Don’t be afraid to tell us what you think we are doing wrong. Your right to services will not be affected if you make a complaint.