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ASB

Anti-social behaviour

We want you to feel settled and safe in your home, but we know that sometimes this is not always the case.

Frequently asked Questions

How do I report anti-social behaviour?

If you are experiencing Anti Social Behaviour or wish to report an incident that has occurred, please contact us by completing the our anti-social behaviour form.

Pages

  • Home Safety

    We have a legal responsibility to carry out regular gas, fire and asbestos checks to ensure that your home is safe and efficient.

    Home / Your Home / Home Safety
  • Anti-Social Behaviour (ASB)

    We want you to feel settled and safe in your home, but we know that sometimes this is not always the case.

    Home / Your Support / Anti-Social Behaviour (ASB)
  • Anti-social behaviour – Legal powers

    Parts 1 to 4 of the Anti-social Behaviour, Crime and Policing Act 2014 provide six powers for use by local agencies, summarised in the table below. Taken together, these options provide a broad enforcement regime with local partners in most circumstances.

    Home / Your Support / Anti-Social Behaviour (ASB) / Anti-social behaviour – Legal powers
  • Our Policies

    You will find our policies here. Policies: Affordable Home Ownership Aids and Adaptations Anti-fraud, Bribery and Corruption Anti Social Behaviour Arrears Management Asbestos Asset Management CCTV Commercial Property Management Complaints, Compliments and Feedback Condition of Property Customer Voice Customer Vulnerability Damp and Mould Development Domestic Abuse

    Home / About Us / Our Policies
  • Western Estate - Local Offers

    In 2021 we engaged with our tenants living on the Western Estate to find out what is important to them. This engagement has allowed us to form Local Offers for the estate which we will be working on with residents and partners until the end of 2024. Collectively we have managed to deliver the following so far.

    Home / Your Community / Newton Aycliffe West Improvements / Western Estate - Local Offers
  • Your Summarised Customer Policies

    You will find our policies here. Affordable Home Ownership Aids and Adaptations Anti-fraud, Bribery and Corruption Anti-Social Behaviour Arrears Management Asbestos CCTV Complaints, Compliments and Feedback Condition of Property Customer Voice and Engagement Customer Vulnerability Damp and Mould Development Domestic Abuse Electrical Safety Equality, Diversity & Inclusion

    Home / Your Support / Your Documents / Your Summarised Customer Policies
  • Supporting Sustainable Places

    We aim to support beautiful, sustainable and thriving places that meet your aspirations and nurture a sense of pride and belonging.

    Home / About Us / Annual Report 2023/24 / Supporting Sustainable Places
  • Newton Aycliffe West Improvements

    Find out more about the Western Estate community regeneration project at Newton Aycliffe.

    Home / Your Community / Newton Aycliffe West Improvements
  • Tenant Satisfaction Measures

    The Regulator for Social Housings (RSH) has introduced a new suite of performance measures that all registered providers and local authorities with housing stock must collect data for from 1 April 2023.

    Home / About Us / Tenant Satisfaction Measures
  • Our Lettable Standard

    The Lettable Standard is the minimum standard of repair that you can expect to find when you rent one of our properties.

    Home / Your Home / Our Lettable Standard
  • Safer Places Grant

    Apply for a grant to help develop a project that could resolve incidences of anti-social behaviour and neighbourhood.

    Home / Your Community / Community Grants / Safer Places Grant
  • Jubilee Fields Estate - Local offers

    Following a survey to our tenants to establish what really matters to them about life on the estate, we further engaged with 13 of the 69 responding tenants to help us shape four pledges. These pledges are known as local offers and we will work collectively upon achieving these going forward.

    Home / Your Community / Jubilee Fields Estate, Shildon / Jubilee Fields Estate - Local offers
  • Supporting Sustainable Tenancies Home / About Us / Plan A 2022-2025 / Supporting Sustainable Tenancies
  • Providing Quality Sustainable Homes

    We aim to provide you with safe, warm, high-quality, and sustainable homes.

    Home / About Us / Annual Report 2022/23 / Providing Quality Sustainable Homes
  • Providing Quality Sustainable Homes

    We aim to ensure our tenants are living in warm, safe, high quality, sustainable homes in a place they are proud to live.

    Home / About Us / Annual Report 2023/24 / Providing Quality Sustainable Homes