Your Summarised Customer Policies

(A-Z)

Our policies are communicated to tenants using this website page, and where necessary by post.

Affordable Homeownership Policy

Aids and Adaptations Policy

Anti-Fraud, Bribery and Corruption Policy

Anti-Social Behaviour Policy

Complaints, Compliments and Feedback Policy

Customer Voice and Engagement Policy

Customer Vulnerability Policy

Equality, Diversity and Inclusion Policy

Neighbourhoods and Communities Policy

Repairs and Maintenance Policy

Tenant-Led Alterations Policy