Frequently asked questions

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.

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Low Etherley, Bishop Auckland

BACK TO LIST

ENLARGE

£115.39* (pw)

Developments New build

Expected completion: September 2024

This new development site will comprise of nine, three bedroomed family homes with high levels of thermal efficiency, available for affordable rent and rent to buy.

Three bedroom homes:

Consisting of an entrance hall, living room, kitchen/dining area incorporating cloakroom and utility space. To the first floor, there are three good sized bedrooms and a family bathroom, with PV Panels and Air Source Heat Pumps installed.

It is expected that these properties are going to be high demand; You must be registered with Durham Key Options to apply for these homes. Keep an eye out for these properties on the To Rent tab.

Find out more about renting a home here.

*rents are estimates and are subject to potential change*

Register for Durham Key Options

To apply for homes on this development in the future you will need to complete an application form for Durham Key Options.

New build tips

If you're moving into a newly constructed home, there may be some unique differences to consider compared to an older-style home.

Moving into a new build Moving into a new build

Air source heat pump guidance

Find out more about your air source heat pump and read some of our frequently asked questions.

Air source heat pumps Air source heat pumps