Frequently asked questions

How do I apply for a Livin home or bungalow?

We advertise all of our available homes on our Find A Home page, simply visit this page for more information.

Before you can place a bid on one of our homes, you must first have an active account with the relevant Choice Based Lettings Scheme. Almost all our homes are located in County Durham and therefore are allocated through the Durham Key Options scheme. Durham Key Options (DKO) is a partnership between Durham County Council and landlords across County Durham.

We have a small number of homes which are located outside Durham, these are all advertised through Tees Valley HomeFinder, Hartlepool HomeSearch and Darlington HomeSearch; They are similar to Durham Key Options but we do not process applications registered for these schemes. If you wish to register an application for homes advertised in this area, please apply directly.

Once your application is approved, you will then be able to bid on homes that meet your needs. You can access the application form directly by visiting the relevant Choice Based Lettings system.

How long will it take for my application to be processed?

We aim to start processing your application within 10 working days. If we require any further information after this point, we will contact you to ask for this. Once we have received all the required information we will notify you of our decision within 20 days, and if accepted we will activate your account. You can also check your application status online by logging into the DKO portal.

How can I get involved with Livin and help to shape services?

To find out more about the different ways you can get involved, please visit our getting involved section.

Can I apply to buy my home under Right to Buy?

Tenants who have been with Livin since before the transfer from Sedgefield Council in 2009 may have the “Preserved Right to Buy” their property. Full details of the scheme are available on the Government Right to Buy website. If you are thinking of applying, please contact us.

Can I apply to buy my home under Right to Acquire?

If you have been a tenant for 3 or more years you may have the right to buy your property under the Right to Acquire scheme. Full details of the scheme are available on the Government Right to Acquire website. If you are thinking of applying, please contact us.

More FAQ's

Aspen Court

16 Dec 2021

Enabling works

Enabling works will begin at Aspen Court.

21 Feb 2022

Flat conversions

Works on flats at Aspen Court will commence

01 Oct 2022

Number 22 and 23

Works to demolish number 22 and 23 at Aspen Court.

01 Dec 2022

Demolitions and external home frontages complete

demolition of 22 and 23 finished, render and cladding applied to homes except those next to demolition units

31 Jul 2023

Render and cladding

Render and cladding works to be completed

31 Aug 2023

Solar power

Solar panels and batteries installed at our homes

10 Sep 2023

External works

Work on driveways, gardens and outward facing fences commenced

13 Nov 2023

Roads and footpaths

Work commenced on new roads and footpaths between Aspen and Laurel Court

31 May 2024

Roads and footpaths

Roads and footpaths between Aspen and Laurel Court complete

31 May 2024

Flat conversions

Compete and let flat conversions

15 Jun 2024

Internal works

Commence internal Courts work, including road, gardens, fencing and parking.

01 Sep 2024

Completion

Aspen Court works complete

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Almond Court flats

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Lilac Court flats

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Aspen Court

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Spruce Court

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Laurel Court

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